Operational Update

Thank you for visiting The Guards Shop. As most items are made to order, we are advising customers to order early to avoid any delays. 

Last Order Dates for Guaranteed Christmas 2023

Printed clothing and Accessories

UK Last Orders - 14th December 2023

Going to Australia and New Zealand - 24th November 2023

Going to Europe - 4th December 2023

Going to USA and Canada - 5th December 2023

Embroidered clothing and accessories.

Midday Wednesday 7th December - for guaranteed xmas. 

We will still be taking orders upto and throughout the xmas period, to be processed and delivered after xmas period.

Figurines and other Giftware:

Last orders wednesday December 13th - where stock is available.

How long does it take? 

Printed Items such as T-Shirts, Hoodies, Mugs etc - Mugs dispatched in 2-3 days, printed t-shirts and hoodies dispatched in approx 3-7 working days.

Embroidered Clothing - All embroidery is made to order and can take approx 7-working days, sometimes sooner.

Cast Bronze Figurines and Vehicles, Plaques, can take approx 7-15 working days. Please be aware they are all made to order, and again stock and delivery of parts and products to us can be delayed in the current climate. Again, these are made to order by our workshop sculptures. PM Us if you need it sooner.

 

 

 

May 2023

Most Items for sale unless stated are made to order, such as embroidery, print and most figurines.

Printed products - such as t-shirts, mugs, hoodies will take approx 3-5 working days to produce plus postage, sometimes less.

Embroidered Garments - Take 7-10 working days from point of sale. This is due to a large order book most times of year, and time it takes to embroider multi daily orders.

Cast Bronze Presentations and Pewter and Bronze Sculptures can take approx 7-15 working days as mostly prepared to order. Please be aware they are all made to order, and again stock and delivery of parts and products to us can be delayed in the current climate. Again, these are made to order by our workshop sculptures.

Belts, and other accessories usually dispatched within 1-2 days.

 

XMAS 2022

Regimental Belts - Last Orders for guaranteed Xmas delivery 16th December.

Embroidered Clothing - Last orders for Guaranteed Xmas delivery 9th December.

Printed Clothing and accessories - Last Orders for Guaranteed Xmas delivery - 12th December.

All Gifts and presentations and figurines - Last Orders for Guaranteed Xmas delivery - 10th December.

We will still be working and producing your orders around the holidays and into the new year as normal, and we are sorry for the reduced deadlines, due to postal strikes!

Thank you for visiting The Guards Shop and we wish you all a very merry christmas and a Happy New Year.

 

 

Update November 2022

If you are looking to order for Christmas, we would suggest ordering as early as possible.

Printed products - such as t-shirts, mugs, hoodies will take approx 3-7 working days, sometimes less.

Embroidered Garments - Take 7-10 working days from point of sale. This is due to a large order book this time of year, and time it takes to embroider multi daily orders.

Cast Bronze Presentations and Pewter and Bronze Sculptures can take approx 7-15 working days as mostly prepared to order. Please be aware they are all made to order, and again stock and delivery of parts and products to us can be delayed in the current climate. Again, these are made to order by our workshop sculptures.

Belts, and other accessories usually dispatched within 1-2 days.

 

Update February 2022

Printed products - such as t-shirts, mugs, hoodies will take approx 3-5 working days, sometimes less. If it goes beyond this timeframe we are awaiting new stock.

Embroidered Garments - Take 7 working days from point of sale.

Cast Bronze Presentations and Pewter and Bronze Sculptures can take approx 7-15 working days. Please be aware they are all made to order, and again stock and delivery of parts and products to us can be delayed in the current climate. Again, these are made to order by our workshop sculptures.

Jewelry and watches - approx 7 -10 working days.

 

We would like to wish all of our customers a Merry Christmas and happy, healthy and prosperous New Year and thank you for buying from The Guards Shop.

Operational update December 24th: operations are at a minimum during the holiday period; We are still accepting website orders for all items throughout the holiday period, however all made to order embroidery and figurine order fulfillment will resume from 4th January 2022.

Printed clothing and other printed items; We will have a limited operation of print on demand orders from 29th, 30th, 31st December, resuming on 4th January. 

 

Christmas Service Update December 2021.

A massive thank you to all customers who have purchased from The Guards Shop to date. 

We would advise buying items early for Christmas as clothing is embroidered or printed to order, and most gifts and presentations are also mostly made to order and we have a lead time as follows:

Christmas Deadlines:

Printed Items such as T-Shirts, Hoodies, Mugs etc - Last Orders for guaranteed Christmas Delivery is midnight 13th December, although we will still be producing until 23rd December.

Embroidered Clothing - last orders guaranteed by Christmas (subject to availability) 10th December, 12 Noon, although we will still be producing embroidered garments until 23rd December 2021. 

Cast Bronze Figurines and Vehicles, Plaques. Last orders for made to order items in-stock items that just require engraved plate 10th December. Please contact us if you are unsure or require further clarification. The Cast Bronze figurine team finish for Christmas on 17th December until January 3rd 2022.

Thank you for your business to date, and if you require any further clarification please don't hesitate to contact us. 

 

Service Updates as of December 2021.

We are operating as usual but with some delays and restrictions with our made to order in the UK products and service.

Printed products - such as t-shirts, mugs, hoodies will take approx 5-7 working days, sometimes less. If it goes beyond this timeframe we are awaiting new stock.

Embroidered Garments - Take up to 10 working days from point of sale.

Cast Bronze Presentations and Pewter and Bronze Sculptures can take approx 7-10 working days. Please be aware they are all made to order, and again stock and delivery of parts and products to us can be delayed in the current climate. Again, these are made to order by our workshop sculptures.

Jewelry and watches - approx 7 -10 working days. 

Thank you and stay safe and well.

 

Message from GUARDS SHOP - December 2020 service delivery Update


We are 'Open' Business As usual with some distinct delays. Thanks for your business to date.

LAST ORDERS FOR GUARANTEED XMAS DISPATCH

Bronze statues - 10th December

Embroidered clothing - 14th December

Printed T-shirts - 14th December

Printed Mugs - 9th December

Printed Hoodies - 10th December

Pewter Statues - Sold out - Taking orders for January Dispatch.

Watches - 9th December. 

Jewellry - 12th December

Plaques - 9th December

We will of course be working between XMAS and New Year. 

Closed 25th and 28th December.

ORDER SOON TO AVOID DISAPPOINTMENT. 

 

October 2020

COVID-19 Update

We are still 'Open' Thanks for your business to date.

In these uncertain times we would like to reassure all our worldwide customers that we are all continuing to work, however there are a few differences to a normal working day to ensure the safety of our staff and the community.

  • We are working remotely where we can in isolation as advised by the government.
  • Our phone lines will be off during this time, please email and we will respond as quick as we can.

Dispatch Times for orders

  • Printed Garments & Accessories – 5-7 days
  • Embroidered Clothing – 7-10 (Or Sooner)
  • Cold Cast Bronze Sculptures – 10-20 Working Days or sooner
  • Pewter Presentations – 5-10 Working Days or sooner
  • Watches & other gifts – 5-10 Days or sooner

In addition, the various courier and mail services we utilise such as Royal Mail, DPD etc have recently increased their pricing during a challenging time. Most notably for international parcels. Delivery times to international destinations are out of our control, and vary from country to country.

We are closely monitoring developments regarding COVID-19 and are following the correct steps to ensure the wellbeing of employees and the public. We are following guidance from the NHS and UK Foreign & Commonwealth Office, amongst others.

Most importantly, we would like to say we hope everyone stays safe and well at this time. If you have any questions, then please do not hesitate to contact us via email.

Thank you for your continued support, trust and patience during this time.

The Guards Shop